Delivery, Postage and Packaging

Shipping & Delivery

Records will be packaged safely and professionally using our experience of 40 years in mail order. We may occasionally send items in previously used packaging but rest assured each order is packaged in a manner best suited to its contents to ensure a safe and swift delivery.

We ship items within two working days by First Class Recorded Delivery in the UK, and Air Mail for the rest of the world. If you wish to have Registered or Insured postage, select that option at time of checkout. There will be an additional charge for this. Most items should arrive within a week of your order being placed. However, please allow up to 14 days. 
 

Shipping & Postage Rates

UK: 1st Class Standard 

  • Free delivery on all orders over £20.
  • Orders below £20 will be charged at £4

European Zoned Countries: Air Mail Standard

  • £5.50 for all orders up to £50
  • £7.50 for orders from £51 to £100
  • £8.50 for orders over £100

North America: Air Mail Standard 

  • £10 for all orders up to £100
  • £15 for orders from £100 to £300
  • £20 for orders over £300

Asia - Air Mail

  • £7.50 for orders up to £100
  • £10 for orders over £100

Australias - Air Mail

  • £10 for all orders up to £50
  • £15 for orders from £50 to £250
  • £20 for orders over £250

Rest of the World - Air Mail

  • £7.50 for orders up to £100
  • £10 for orders over £100

 

PLEASE NOTE

All our items are carefully packaged to protect each order.

International orders over £50.00 will all be sent out on a registered service.

If your order weighs more than 2kg, we may send it by courier. If this is the case, we will contact you with exact shipping costs.

All PayPal payments need to be made with an account using the same shipping details that you provided on the order page. If this is a problem, please let us know beforehand.

Privacy & Security

All your personal data will be kept on a secure database and will only be used in connection with the current transaction. We never sell or pass on any details to third parties.

Returns & Replacements

All our stock is guaranteed to be as described. If you believe the item is not as described, we offer a money back guarantee. You simply return the item to us in the same condition that we sent it to you, and we refund your payment, excluding the return postage. 

We grade our products as diligently as possible, but inevitably some items slip through the net. We want you to be happy with all your purchases from Sounds Original. The photos used on the website are of the actual item you will receive. 

Ordering

As all the items online are also available instore, there is a small possibility that the item ordered has already sold. We try to minimise this possibility by updating the site daily. To prevent this, we don't ask for payment immediately at the checkout. Once we have received your order, we will send you a confirmation that the items are in stock, with a link to make payment. Orders are only shipped, once the payment has cleared. 

Payment, Pricing & Promotions

We accept PayPal and all major credit cards and debit cards. 

Viewing Orders

You can view the status of your order online.

Updating Account Information

You can update your account information by logging in at any time.